Your team is awesome! Only wished when I picked up the car, that when the girl told me that she thought the thermostat needed to be replaced I think that you should have called us before letting the car go the first time. It would have been much easier on Mike and me to leave it there one more day instead of having to drop it off a second time and then co-ordinating another overnight drop off. Next time please let us know if you suspect an issue that can be resolved on the first visit.Sincerely, Judy Shonyo
Hi Judy, Thanx for the compliment, we agree our team is awesome! We apologize that you needed to bring the Dynasty back, and are happy that our staff forewarned you about the thermostat concern, as we did not want that to be a surprise if it failed. We have made a note in your file, that you would prefer to leave the vehicle for extra days as needed. Looking forward to keeping the Dynasty in tip top shape!
- Larson's Service